Our warranty covers manufacturing faults and defects in materials, depending on the product type.

Silver Products

All silver jewellery is covered by a 3-month warranty from the date of purchase. This warranty includes manufacturing defects and material faults. If a fault is identified by our team, we will provide a repair or replacement.

Solid Gold Products

For our 14k solid gold jewellery, we provide a 1-year warranty from the date of purchase. This warranty covers any manufacturing defects or material issues. If a defect is found, we will offer a repair or replacement.

Warranty Coverage

Set Stones: We cover the loss of set stones for the lifetime of the product. In such cases, we will repair or replace the item.

Manufacturing and Material Defects: Faults identified within the warranty period will be repaired or replaced after assessment.

Post-Warranty Repairs

After the warranty period, repairs will incur a small fee. The cost of return postage will be the responsibility of the customer.

Proof of Purchase

Proof of purchase is required for all warranty claims.

We strive to ensure that your Laondrim jewellery remains beautiful for years to come. For product care tips, please refer to the care card included with your order or visit our website.